NetSuite Managed Services

NetSuite Expert Support Program

What is the NetSuite Managed Services Program by ScaleNorth?

Our NetSuite Managed Services Program offers you a reliable and efficient way to access expert NetSuite consultants on an ongoing basis.

You'll enjoy a dedicated team of consultants, installed directly into your business and NetSuite environment, to assist with troubleshooting, automation and integration, optimization, and more.

Our NetSuite MSP ensures your business stays streamlined and agile so you can scale with ease.

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Services Included

NetSuite Optimizations and Assessments
Applications Support and Enhancements
Dashboard Setup, Creation, and Optimization
Module Configuration and Optimization
Workflow Creation/Modifications
Co-Administrator Role

Creation of Custom Reports and Saved Searches
Creation/Deletion of Custom Fields and Records
Integration Support, Optimization, and Configuration
Location (Inventory/Warehouse) Setup

Customized Training
Implementation of Additional NetSuite Modules
Integrations with Other Systems and New Entities
Scripting/Development Assignments/Customizations
Business and Process NetSuite Leading Practices
Any Other NetSuite Related Work

Why Choose a NetSuite Managed Services Program?

In-Depth Knowledge of Your Business

With a dedicated team regularly managing your NetSuite needs, our team members learn the inner workings of your business, your people, and your processes. This deeper understanding leads to better, faster, and more tailored NetSuite solutions.

Immediate Response for Fire Drills

When emergencies arise, there’s no need to waste time on scoping or contracts. Your dedicated team jumps into action immediately, minimizing downtime and reducing costs.

Predictable Monthly Costs

With a set number of hours each month, your team benefits from predictable expenses, making budgeting simple and stress-free.

Encouraged Utilization for Better Results

Embedding NetSuite experts in your business empowers employees to seek solutions and suggest improvements, driving consistent innovation and operational efficiency.

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Dedicated NetSuite Specialists

How It Works

Choose Your Plan: Choose a block of hours that aligns with your business’s goals and requirements.

Get a Dedicated Team: We’ll match you with a team of NetSuite consultants who fit your business needs.

Receive Ongoing Support and Expertise: Use your hours for troubleshooting, enhancements, optimizations and more, while receiving weekly status reports, maximizing the ROI of your ERP investment.

A Step Above

With our NetSuite Managed Services Program, we go above and beyond to help your business succeed.

Highly Qualified: Consulting team members average 8+ years of NetSuite experience, and 50% of team members are CPAs.
No Support Tickets: You'll gain access to a dedicated team via live chat, phone/Zoom, and email during business hours. Similar to having a remote, in-house team, skip the support tickets and reach out directly to your experts.
Transparent & Informative: Get weekly status reports so you can keep the pulse on your NetSuite system and current initiatives.
Proactive: Get predictable month to month roadmaps with proactive guidance and take advantage of free Quarterly Business Reviews (QBRs) to confirm ROI.
Resourceful: Your team members have access to ScaleNorth's deep bench of 250+ consultants and accountants, with robust knowledge sharing and experience across industries and verticals.
Timely: Our consultants can be up-and-running in your account in as little as three days.

We are a Proven and Trusted NetSuite Managed Service Provider

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Optimize Your NetSuite Support

Who Can Benefit from Our NetSuite Managed Services Program?

Organizations looking for a replacement to NetSuite ACS.

Businesses looking to streamline their NetSuite support and maintenance.

Organizations that want a predictable monthly budget for NetSuite consulting.

Teams who need faster response times for urgent issues.

Companies aiming to improve internal efficiency and NetSuite adoption.

Businesses needing regular updates to their NetSuite instance due to changing operations, growth, or other variables.

Take the First Step

Get Started Today

With our NetSuite Managed Services Program, you gain a trusted partner dedicated to your success, that serves as an extension of your in-house team. Contact us today to discuss your needs and find the right NetSuite Managed Services plan for your business.

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Maximize ROI with expert NetSuite Managed Services. Enjoy personalized, proactive support and eliminate the hassle of support tickets and ad-hoc consulting.